Intelligent CIO North America Issue 02 | Page 10

NEWS

Atos to support Willis Towers Watson ’ s cloud and digital workplace modernization

Hippo selects One Inc for digital claims payments

Atos , a global leader in Digital

Transformation , has announced a multiyear partnership with Willis Towers Watson ( WTW ), a leading global advisory , broking and solutions company .
Atos will support Willis Towers Watson in its Digital Transformation , including enhancements to the business experiences by moving on-premises infrastructure to the cloud , retiring legacy hardware and software and shifting to a consumption-based model . In addition , Atos will help reimagine the enduser experience through the use of chatbots , digital lockers and virtual technology bars to help reduce failures and increase automation .
“ Atos is strongly committed to enable Willis Towers Watson ’ s clear vision for accelerating cloud adoption and enhancing the employee experience . Atos ’ solution is aimed at a future-focused IT environment to support optimization and growth priorities while generating operational efficiencies and infrastructure cost savings for reinvestment in Willis Towers Watson ’ s transformation journey ,” said Michael Carter , Senior Vice President , Atos North America .
Atos has an established relationship with Willis Towers Watson where Atos Syntel has provided support for infrastructure , workplace , cross-functional , platform and data management , enterprise command center , voice and data network , global security and governance services . This relationship allows Atos ’ new services to build on Willis Towers Watson ’ s experience , knowing its diverse business and its evolving demands .

One Inc , a digital payments platform provider for the insurance industry , has announced Hippo , the high-growth company that ’ s transforming home insurance , has selected ClaimsPay , part of the One Inc Digital Payments Platform , to expand the company ’ s outbound payment capabilities to give customers more financial convenience when it comes to receiving claims settlements .

Hippo ’ s innovative home insurance model includes world-class customer experience , modern coverage , such as for electronics and home office equipment and services that proactively identify and help to resolve risks for customers .
Hippo ’ s policies are available to more than 70 % of the US homeowner population in 31 states .
Hippo ’ s claims team , which is centered around empathetic claims concierge service , makes the claims handling process as smooth as possible from start to finish with a single point of contact for customers .
Through ClaimsPay , Hippo ’ s customers will have access to digital disbursement options that deliver payments instantly , leading to added convenience and less stress during the claims process .
“ In the unfortunate instance an issue occurs , we move quickly to not only meet the needs of our customers , but to exceed their expectations , including proactive updates on the claims process until it reaches a final resolution ,” said Aviad Pinkovezky , Chief Product Officer at Hippo .
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