Intelligent CIO North America Issue 02 | Page 48

COUNTRY FOCUS : CANADA
With Canada increasingly standing out for its adoption of technology , we take a look at some of the latest eye-catching developments across the mobile , data center and finance sectors .

Samsung and Zhilabs to power TELUS Service Operations Center

TELUS , a Canada-based

communications and IT company , is extending its network management capabilities for its newly launched 5G mobile network with Zhilabs ’ CustomAIr network management solution .
Zhilabs , a Samsung company specializing in network traffic analysis and network automation for both wireless and wireline networks , has announced that it will power the TELUS Service Operations Center ( SOC ) with CustomAIr , Zhilabs ’ flagship customer analysis solution .
The cloud-native , multi-access and multivendor solution provides end-to-end insight into the customer network experience . It will enable TELUS to extend its network management capabilities for its newly launched 5G mobile network and existing fixed and mobile services more effectively , while maintaining a seamless connectivity experience for its customers .
TELUS is a Canada-based , world-leading communications and Information Technology company with 15.3 million customer connections spanning wireless , data , IP , voice , television , entertainment , video and security .
In June , TELUS launched the first phase of its 5G network in Vancouver , Montreal , Calgary , Edmon ton and the Greater Toronto
Area , with speeds reaching up to 1.7 Gbps ; and will continue to expand to an additional 26 markets across Canada throughout the remainder of the year in support of delivering next-generation technology to all Canadians .
It plans to maintain its world-leading service , network quality and performance by applying Zhilabs ’ CustomAIr network management solution , which is designed to effectively scale analysis capabilities across large networks .
Zhilabs CustomAIr uses advanced Machine Learning technology and will provide TELUS with an open data environment to further develop its agile-test-learn approach to network management .
48 INTELLIGENTCIO www . intelligentcio . com