Intelligent CIO North America Issue 02 | Page 80

WE WILL ALSO SEE MANY COMPANIES DOUBLE DOWN ON KEY TECHNOLOGIES THAT ENABLE THAT DIGITAL TRANSFORMATION THAT ALL COMPANIES ARE AFTER .
GET TO KNOW has created opportunities for us to rethink our business , strategy and how to best serve our clients ’ needs . In the next 12 months , I see our strategy accelerating and being able to reach more customers and driving more value in our existing client base .
The pandemic is driving projects that a year ago were just a pipe dream and today are a necessity .
What advice would you offer somebody aspiring to obtain a C-level position in your industry ?
My first and foremost piece of advice would be to have patience . Put in the work and always learn from as early age as you can by asking questions and seeking mentors .

WE WILL ALSO SEE MANY COMPANIES DOUBLE DOWN ON KEY TECHNOLOGIES THAT ENABLE THAT DIGITAL TRANSFORMATION THAT ALL COMPANIES ARE AFTER .

My second piece of advice is do not underestimate the impacts your health has on your performance at work and home . It ’ s easy to consume all of your time and energy with your work and make excuses regarding your health .
This comes back to discipline and all C-level colleagues and friends of mine that have been successful are extremely disciplined . Lastly , you need to be comfortable when uncomfortable . Embrace it and take risk , fail fast but always take a step forward . •
I am today , so I really can ’ t say that I would change much . I think having an appreciation for what your team is doing is important when you are a coach and leader who always wants the best from and for your people , no matter what role or capacity they are in .
What are the region-specific challenges when implementing new technologies in North America ?
With COVID and the pandemic impacts to the economy , there clearly are region-specific challenges revolving around the clients we are working with and the situation of their company , but we have been seeing a lot of clients opening up and projects kicking off that were once stalled indefinitely . This is very positive and post-COVID I believe the new employee working dynamics are going to continue to create parallel markets for many industries . We will also see many companies double down on key technologies that enable that Digital Transformation that all companies are after and is rapidly evolving with the new market that is forming post-COVID .
What changes to your job role have you seen in the last year and how do you see these developing in the next 12 months ?
The key change has been the pandemic and impact to both our people and the economy impacting our customers . This
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