Intelligent CIO North America Issue 04 | Page 84

FINAL WORD
While top-down may allow management to move faster , it leaves employees feeling disconnected from major business decisions which directly impacts their working lives . Employees know what is happening and won ’ t accept information they suspect to be marketing rather than based on facts .
CIOs can retain control while engaging their internal audience of employees by accurately accounting for employee needs in the return to work strategy . Objectively
Smartway2 should automatically factor in the ‘ rest time ’ between uses , which provide ample time for cleaning , drastically limiting the potential spread of COVID .
Online digital working rotas and desk plans which fit employees ’ needs provide employers with an automated ‘ track and trace ’ record without generating a mountain of paperwork . In the unfortunate event an employee does test positive for COVID , employers are able to react quickly any moment . We ’ ve already seen the social distancing rule being relaxed from two metres to ‘ one metre plus ’. With a new spike in COVID cases , this may be increased again .
It ’ s important CIOs are ready to react and avoid enforcing temporary office closures by rushing to adjust workplace space . This ensures those people who need and want to be in the office , can do so safely with limited to no risk no matter how government advice chops and changes .
IT is a team game
As a start , CIOs can create floor plans which not only take into account social distancing restrictions but maximise the benefits of teams being in the office at the same time to boost communication . Particular care needs to be taken to ensure conference rooms are also available for employees who need to use them , with a high standard of cleaning tailored to employee space requirements . assessing risk and outlining concrete measures to make employees feel safe to return to work .
This approach means workers feel empowered by their employers . They ’ re able to share their thoughts on the return to work strategy and see them implemented . The information shared between CIOs and employees on re-opening the workplace will also help to inform company policy and HR , as well as practical workplace scheduling . This can deliver a ‘ new normal ’ way of working that doesn ’ t just work but works better for everyone .
Employee-led rotas
To safeguard offices , CIOs may well opt for working rotas , which only allow a limited number of employees to attend the office on any given day . Employee-led desk booking systems ensure work isn ’ t negatively impacted by necessary COVID restrictions . Smart desk systems like we have created at and reduce the risk of infection by alerting team members who may have been affected . This is a service CIOs are perfectly placed to provide .
Considering the needs of the workforce is more complex than just filling an office safely , to get it right , CIOs have to shift their focus from how they can manage their static space , to a fluid ‘ people centric ’ view , which takes into account how office spaces are used by employees .
Understand the pulse of office dynamics
CIOs may know the revised maximum capacity figures for meeting and coffee rooms , corridors and lifts but without a granular understanding of who needs to be in the office , when and with whom , the updated workplace won ’ t meet employee needs .
When generating floor plans , CIOs should keep in mind restrictions may change at
Often with little time to prepare for upcoming changes to guidelines , CIOs could consider implementing smart , real-time technology which can assist with creating COVID-safe offices . Digitised floor plans ensure the current social distancing rules in place are accurately reflected in the office space , limiting the possibility of cross-contamination between different work members as they make use of the office to suit their needs . Corridors can be updated to one-way systems , taking into account the usual employee movement and accessibility to other spaces .
Keep the workforce connected
CIOs have a tough task of making sure the office is fool proof , no matter the change in circumstances in relation to COVID . Ensuring the workplace caters for employee needs while following the necessary guidelines to keep them safe will need to be assessed frequently .
Smart technology is the only solution CIOs can rely on to keep organisations moving in tough and unprecedented times . The CIO role is evolving as COVID advice and rules change and their expertise can put employees ’ safety and needs first at all times . It is the perfect blend of people , process and tech which will win the war against this unseen enemy . •
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