Intelligent CIO North America Issue 12 | Page 59

CASE STUDY
ClearPass is used to authenticate both internal users via Extensible Authentication Protocol ( EAP ) connection to Active Directory and also a captive portal for public and hotel guest access . The combination of these two products provided a fairly seamless model for managing all network access .
How effective has User Experience Insight ( UXI ) been for pinpointing issues that require immediate attention ?
We have used the Aruba User Experience Insight ( UXI ) sensors to help monitor network performance , but I ’ d say we ’ re still in the early stages of this .
How confident are you in the security features offered by the solutions ?
We ’ re confident in the security features not as a standalone solution , but in conjunction with the other security products and features we implement to protect our network and data . Providing a seamless access model helps tremendously in the day-to-day management of the network .
What was the best aspect of the support provided to you by Aruba ?
The best aspect of support was the quick escalation provided when we had issues with our AV network . Our reps brought in the Aruba Customer Engineering team and we got direct access to the software
development team to help identify and fix the issue resulting in a firmware fix . We were never left feeling like we were on our own dealing with issues after the implementation was complete .
Why did you choose Aruba as your provider ?
The choice was based on the combination of price point and features . We went with Aruba based on the integration of the Wi-Fi network with the wired network and consolidation of management tools . p

OUR ARUBA-BASED

NETWORK IS THE BACKBONE FOR ALL OF OUR CUSTOMER EXPERIENCES , FROM THE GAMING FLOOR ITSELF TO OUR MULTI-MILLION PIXEL

DISPLAYS AT STADIUM SWIM AND CIRCA SPORTS .

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