On the lighter side of things , we ask the industry experts what makes them tick . . . .

Newgen has taken on many Digital Transformation projects where we transformed our clients ’ business operations and customer experience , resulting in business growth and huge cost savings . However , the Paycheck Protection Program ( PPP ) project stands out in my mind due to the enormous impact our software had on millions of families .

In March 2020 , at the height of the pandemic when businesses were shutting down , the CARES Act was passed – and specifically the PPP – to help small businesses retain their employees by providing government-backed loans through financial institutions around the US . Financial institutions had just a few days to prepare their systems and start issuing PPP loans to small businesses . While Newgen was already working with several financial institutions on automating and transforming their lending processes , this was an unprecedented challenge .

We used our low code-based Digital Transformation platform and , in a matter of days , built the necessary software to enable banks to automate the intake , processing and origination of PPP loans . We onboarded financial institutions in just days , or even hours , with our entire organization coming together and working 24 / 7 .

Within a few weeks , the Newgen platform had helped multiple financial institutions process billions of dollars

loans to tens of thousands of small businesses , thereby helping protect millions of jobs . Seeing the tangible positive impact of Newgen ’ s software , at a time when the entire country was in crisis , will always stand out as one of my proudest achievements .

What first made you think of a career in technology ?

It ’ s cliché to say , ‘ I ’ ve always had an interest in technology ,’ but it ’ s true ! Since I was young , I ’ ve had a passion for discovering new things and problem solving . And , as someone who grew up during a major technological revolution , working with technology was a natural choice .

I think a career in technology has been a wonderful choice because things are constantly changing . We are continuously innovating and uncovering new ways of operating in the digital world , and for me that has been , and continues to be , extremely exciting and fulfilling .

What style of management philosophy do you employ with your current position ?

While I ’ m not a ‘ management guru ’ and I certainly don ’ t know all the philosophies and styles of management , the one thing that I ’ ve discovered during my tenure as a manager is that the best motivated and most productive teams all share a sense of purpose and a drive to achieve excellence . And that is the philosophy I try to employ .

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