FINAL WORD
Retail cybersecurity in an evolving threat landscape
With several global trends leading to challenges for retailers in the coming year , Oklahoma-based Courtney Radke , Retail CISO at Fortinet , tells Intelligent CIO what cyberthreat trends retailers should be aware of .
As a result of the COVID-19 pandemic , global online retail sales increased in 2020 . According to statistics , consumers spent US $ 861.12 billion online with US retailers in 2020 , a 44 % year-over-year increase from 2019 . However , total retail sales only increased by 7 %. What this shows is that while consumers were spending the same amount of money , they were shopping differently . This change in consumer shopping habits parallels the types of security risks impacting digital retail business . With this in mind , retailers must work to understand how the various technological trends that are designed to keep businesses afloat could also impact the cybersecurity posture of their entire industry .
What cyberthreat trends should retailers be aware of ?
There are several global trends that could lead to challenges for retailers in the coming year . With consumers likely to continue on with more digital approaches to shopping , retailers must look at their industry ’ s place within the larger cybersecurity threat landscape .
Digitally transformed customer experiences with Internet of Things ( IoT ) devices
Many retailers have adapted their business to support new cloud-based customer experiences . From releasing mobile apps to enhancing online store experiences ,
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