Intelligent CIO North America Issue 16 | Page 9

NEWS

Arctic Wolf selects AWS to power global cybersecurity offering at scale

Using AWS ’ s portfolio of cloud capabilities , including containers , serverless , analytics , database , compute and storage , Arctic Wolf can cost-effectively process more than 1.4 trillion unique security events a week from its global and fast-growing customer base .
In addition , Arctic Wolf plans to leverage AWS ’ s proven global infrastructure to continue to expand its operations .

Arctic Wolf Networks has selected

AWS as its primary cloud provider to power the company ’ s cloud-native security operations platform .
Arctic Wolf is one of the leading cybersecurity technology innovators in the world . The company provides turnkey , managed threat detection and response , risk management , cloud monitoring , and security training and awareness services to organizations .
The company ’ s hybrid approach to security combines the scale , speed and processing power of cloud-based automation with the experience of trained security experts to transform how organizations protect themselves .
Nick Schneider , CEO , Arctic Wolf , said : “ AWS ’ s proven performance and security , global reach and breadth of services , as well as the agility we gain by running in the cloud , are critical to achieving our mission to end cyber-risk . The Arctic Wolf Platform was born in the cloud , and we look forward to continuing our work with AWS as a customer and a partner to help organizations across industries protect themselves and those they serve .”

Deem partners with Hess Corporate Travel to provide clients with customer service

Deem , a leading mobile and cloud technology provider for the corporate travel industry , has announced its partnership with Hess Corporate Travel , one of the US ’ s largest corporate travel management companies . Central to this partnership is a shared emphasis on seamless user experience and heightened customer service , which is more important than ever as corporate travel emerges from the COVID-19 pandemic .

Michael S . Davidson , Chief Operating Officer for Utah-based Hess Corporate Travel , sees a clear path forward for travel management companies .
“ The need to travel for business is still there ,” he said . “ But what has changed is that customers won ’ t be coming to us only to book their travel , but for the peace of mind we can provide .”
This includes easing every bump in the road a traveller might face , with Hess travel agents providing custom tailored support , such as proactively monitoring the weather so travellers are rebooked before ever encountering delays at the airport . This , however , requires embracing technology .
“ Customers using Deem free up our travel agents to actually service those bookings in ways we never would have had time for in the past ,” added Davidson . “ Deem has thought of things from a traveller ’ s point of view . They ’ ve thought about how the shopping , booking and trip management process should go , and made it so the end-user actually wants to use the tool . I couldn ’ t be more impressed .”
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