Intelligent CIO North America Issue 18 | Page 31

LATEST REGIONAL PROJECT UPDATE

1

SEATTLE
Retail data platform provider SoundCommerce , based in Seattle , has announced the launch of SoundCommerce Customer360 , a cloud solution helping retail brands align marketing , merchandising and operations data to build accurate , actionable views of shopper profitability and lifetime value . Californiabased PacSun has adopted SoundCommerce Customer360 to serve as a single source of truth for all customer transaction , interaction and event data driving business performance across retail stores and the e-commerce business . “ SoundCommerce helps PacSun manage complex omnichannel data to drive great customer experiences and higher customer lifetime value ,” said Mike Relich , Co-CEO at PacSun . “ With SoundCommerce , we ’ re making smarter decisions to build stronger relationships with our community , even as we grow our profitable retail operations .”

2

TEXAS
Exela Technologies has announced a three-year renewal with a leading insurer . Exela is an exclusive payment processing partner for all of the insurer ’ s financial products providing services to both retail and institutional customers throughout the US . This renewal reaffirms a valued relationship of over 11 years . “ Our customer can further leverage Exela ’ s XBP ( Exchange for Bills and Payments ) platform on its Digital Transformation journey for digitization and digital adoption ,” said Suresh Yannamani , President of Exela , adding “ It ’ s been a slow march trying to move away from paper bills , checks and cash , but connected ecosystems such as Exela ’ s XBP pave the way forward for greater acceptance and push towards Digital Transformation .”

3

MASSACHUSETTS
Fujitsu Limited and the Center for Brains , Minds and Machines ( CBMM ) headquartered at the Massachusetts Institute of Technology ( MIT ) have achieved an important milestone in a joint initiative to deliver improvements in the accuracy of Artificial Intelligence models . The results of the research collaboration between Fujitsu and CBMM are published in a paper discussing computational principles that draw inspiration from neuroscience to enable AI models to recognize unseen ( out-of-distribution ) data that deviates from the original training data . Dr Seishi Okamoto , Fellow at Fujitsu , said : “ We look forward to the exciting real-world possibilities this opens up .”

4

CALIFORNIA
Borqs Technologies , a global provider of 5G wireless solutions , IoT solutions and clean energy with operations in the US , India and China , has announced that the company has entered into a five-year Strategic Cooperation Agreement with Cheyin Intelligent Technologies , an intelligent vehicle solutions provider for automobile OEMs , including vehicle interactive system development , services based on advanced Artificial Intelligence technologies . Borqs and Cheyin ’ s co-operation plans to develop the smart digital cockpit market by deploying Qualcomm ’ s integrated and scalable automotive solutions , including the R & D and manufacturing of intelligent cockpit systems , intelligent assisted driving systems and other products based on the Qualcomm technology platform .
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