INFOGRAPHIC

These retailers are beginning to adopt customer-centric technology but rely almost exclusively on the store channel .

They are improving distribution center productivity and supply chain control .

A total of 42 % of retailers are emerging which means they are progressing in Digital Transformation . They are using multi-channel customers strategies , integrating distribution with customer channels and adding IoT sensors and tracking to improve productivity .

And 32 % of retailers are developed and are leaders in Digital Transformation . They are building omni-channel strategies and providing experiential customer interactions .

They are also integrating distribution with customer channels and using Big Data analytics , IoT devices , cloud computing and rigorous security . •

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