Intelligent CIO North America Issue 20 | Page 37

TALKING

‘‘ business

Over the past few years , cyberattacks have become something which the general public is increasingly aware of . However , a perception still exists , certainly outside the IT industry , that cyberattacks are just something that happen on the Internet .

It ’ s difficult to relate to and equate the impact of cybercrime on its victims – whether it ’ s an individual who has fallen foul of an online scam or a company that has been forced to pay a ransom to restore its systems . For this reason , it doesn ’ t always seem that cybercrime is viewed or treated like a ‘ real ’ crime .
While we acknowledge that cybercrime is an actual crime , for some it might be difficult to get onboard with . The thought of being totally outraged by a hacker taking down a multinational corporation could seem a bit far-fetched .
This is possibly because of the stereotypes about cybercriminals being painted as disgruntled computer science whizz-kids with nothing better to do than ‘ stick it to the man .’ Consider that the majority of cyberattacks are the work of huge , organized and wealthy crime syndicates . They are highly sophisticated operations with the aim of stealing money from the business that pays your salary and the government that collects your taxes . Does that sound like a crime ?
Are we guilty of victim blaming ?
However , is there any other type of crime that focuses almost exclusively on blaming the victim and so little on bringing the criminals to justice ? Businesses are viewed as the guilty party rather than victims and it is accepted that the criminals are unpunishable due to the lack of an agreed global legal framework and justice system .
If a criminal from another country travels to the USA , for example , and commits a crime against a business on
Dave Russell , VP , Enterprise Strategy , Veeam
The fact is that cybercrime is an actual crime and businesses that fall foul of it are victims . They have suffered a crime committed against them .
However , the level of sympathy towards organizations that get breached is very different to what we would give to an individual . If someone tells you they ’ ve been hacked , had personal information compromised , and money stolen , your natural reaction probably isn ’ t to say it ’ s their fault .
However , cyberbreaches are a source of lasting reputational damage to businesses . We tend to assume they did something wrong or acted carelessly . As somebody who has worked in the data protection industry for over 32 years , I would tend to agree with this . The vast majority of cyber incidents are avoidable and the result of organizations failing to follow best practice , poor digital hygiene , and / or outdated or unpatched software .
The fact is that cybercrime is an actual crime and businesses that fall foul of it are victims .
American soil , there is an entire diplomatic process to ensure this person is brought to justice and the victim is compensated . This simply isn ’ t the case when it comes to ransomware .
International and intercontinental co-operation is the only way to create an environment where the risks are higher than the rewards for cyberattackers . The scourge of ransomware accelerated during the pandemic , increasing the appetite of government and business leaders to break the geopolitical impasse that has enabled cybercriminals to run riot . But it won ’ t be easy , and a workable holistic solution is still years away .
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