COUNTRY FOCUS : WEST COAST
explained Lawson . “ CrowdStrike immediately detected the threat attempt and before anything malicious could occur , we were able to shut down the servers . The CrowdStrike team then calmly walked us through the resolution process and helped ensure that the servers couldn ’ t be compromised in this way again . including EDR , next-generation antivirus protection , IT hygiene and vulnerability management . To offset the industry-wide shortage of security expertise , especially in the public sector , Lawson implemented CrowdStrike Falcon Complete MDR and purchased a CrowdStrike Incident Response Retainer .
“ Bam ! Right off the bat , CrowdStrike delivered and then some . Choosing CrowdStrike was a no-brainer for us all ,” Lawson said . “ Everyone was sold .”
Rapid deployment , rapid returns
Starting with the pervasive Information Technology Services ( ITS ) group , CrowdStrike was rolled out across the city ’ s environment and immediately onboarded , in less than 24 hours , by the Falcon Complete team .
Shannon Lawson , CISO at the City of Phoenix
The city deployed a broad selection of CrowdStrike products , using the Falcon platform to deliver widespread capabilities ,
“ We were operational right off the bat ,” Lawson said . “ Some vendors make products that are unnecessarily complicated and need a PhD to understand . Falcon is not one of these . Ramp-up time is minimal for something this sophisticated . It has a very intuitive interface that accelerates analysis and the amount of information it gives us is unreal . Really , it ’ s that good !”
To maintain continuous protection , CrowdStrike was implemented on endpoints prior to the city ’ s legacy security application being uninstalled . In some instances , a third , well-known endpoint security tool also had been running in parallel on the same device .
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