Intelligent CIO North America Issue 21 | Page 83

FINAL WORD dictionary , transformation is typically tied to a single event , or series of events which are linked to the same goal .
In digital terms , this often takes the form of a one-off project , such as new ERP , or series of projects forming a wider program focused on overhauling the customer experience , which takes an organization from one place to another .
While Digital Transformation is undoubtedly a crucial means of modernizing , expediting decision-making , and using innovation and creativity to enhance both experiences and financial performance , if the transformation simply ends following go live of the underpinning technology , the benefits will inevitably diminish over time .
A truly digital environment
Winston Churchill once said : “ To improve is to change ; to be perfect is to change often .” While perfection might be a tall order in today ’ s economy , this sentiment has never been truer than for companies in 2022 .
To maintain a true digital environment which has the resilience , scale and flexibility to adapt to change , mitigate risk and navigate market uncertainty , a one-off transformation is simply not going to cut it .
We are operating in an economy which is evolving at a pace never experienced before , and new industries and job roles are emerging all of the time in line with this . Against this backdrop , companies need to continuously explore new business models and channels to accommodate changes in demand , build
We are operating in an economy which is evolving at a pace never experienced before .
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