CASE STUDY
About the San Manuel Band of Mission Indians
The San Manuel Band of Mission Indians is a federally recognized Indian tribe located on the San Manuel Indian Reservation near Highland , California . San Manuel exercises its inherent sovereign right of self-governance and provides essential services for its citizens by building infrastructure , maintaining civil services , and promoting social , economic and cultural development . As the Indigenous people of the San Bernardino highlands , passes , valleys , mountains and high deserts , the Serrano people of San Manuel have called this area home since time immemorial and are committed to remaining a productive partner in the San Bernardino region . Visit https :// sanmanuel-nsn . gov /
in place to automate key tasks was critical so that teams could eliminate administrative burdens and trust the data that was coming to them to make real-time business decisions , so we can put more focus on the guest .” near real time , to help drive adoption , compliance and productivity .
With Infor CloudSuite , San Manuel has tools to support productivity , forecast more accurately , and analyze the business more effectively – ultimately gaining greater insight to make more-informed decisions that directly affect bottom-line results and guest interactions .
“ We knew Infor was the right partner to help us fuel our growth because of its proven track record and commitment to investing and adding vertical depth to its ERP solutions . They understand the hospitality industry , our needs for right now and our needs for the future ,” said Toni Pepper , San Manuel ’ s Chief Information Technology officer .
“ We are very proud of our recent rebrand and expansion plans , and all of the hard work that went into bringing these ideas to fruition . Putting a new technology system
Specifically , the organization will utilize the Infor applications to take better control of financial operations , improve transparency with advanced analytics , consolidate data from disparate sources , reconcile more effectively and benefit from increased visibility into activities that impact finances across its growing portfolio .
Coupled with its existing Infor HMS ( Hospitality Management Solution ), San Manuel is uniquely positioned to connect every aspect of operations to the guest experience , creating a seamless journey that will help it meet today ’ s and tomorrow ’ s hospitality challenges .
“ The hospitality industry is constantly looking for new and innovative ways to deliver personalized experiences without adding administrative burdens ,” said Jason Floyd , Infor General Manager .
“ Infor offers a complete , scalable , proven suite of solutions designed specifically to support the hospitality industry . By partnering with us , leading organizations such as San Manuel will be able to keep their businesses running with maximum efficiency , so their teams can put more focus on delivering long-term relationships with guests .” p
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