LATEST INTELLIGENCE
Approach
After integrating Microsoft Teams and Outlook with Erudit , the AI anonymized the messages then detected and produced the metrics . Erudit measured burnout risk , engagement , and turnover risk levels based on its training from Erudit ’ s psychologists and data scientists . The daily metrics were displayed on the dashboard and stored to produce graphs over time .
The anonymized metrics and data were also analyzed further to create anonymous employee profiles and to understand each department ’ s needs .
The workforce analytics provided a clearer direction for HR and management as they seek to improve employee performance and wellbeing .
Findings
The HR department should focus on companywide employee engagement initiatives : From the total workforce , 42.9 % have engagement below the company average . Low engagement can cost a company 34 % of the disengaged employee salary .
Improving engagement can save the software company an estimated $ 224,400 per year .
For burnout reduction initiatives , management and HR can focus efforts and resources on 2 departments : Project Team and Sales . 80 % of the employees in the ‘ Stressed ’ profile , which has a higher level of burnout and turnover risk than the rest of the company , comes from the Project Team ( 33 %) and Sales ( 47 %). The organization can focus resources and design initiatives that relieve stress , address burnout , and reduce turnover specifically for these 2 departments to increase effectiveness . Addressing burnout for these high risk employees can save the software company between $ 130,000 and $ 173,000 per year . p
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