Intelligent CIO North America Issue 31 | Page 43

FEATURE : NETWORKS was able to handle this type of bandwidth . Overall , the end-user experience has been really great .”
A unique value-add for Visionary ’ s customers is their personalized customer service . “ Compared to similar solutions , Visionary ’ s PacketAV Matrix Series is very cost effective – but the true selling point of their technology is their customer service ,” said Sullivan . “ Their inhouse customer support and the breadth of technical knowledge from their team is unparalleled . If you inquire about technical support , you are immediately connected to a knowledgeable person . When you ’ re working in the NFL you normally don ’ t have a lot of time . We ’ re wearing many hats , but , if something is broken we are responsible for getting the system up and running . We ’ ve found Visionary ’ s customer support to be incredibly helpful .”
Sullivan said : “ Visionary has a great view of the industry . They understand the future of audio and video technology . We ’ re really excited about the future of Visionary ’ s PacketAV Matrix Series . The latest addition with Bluetooth-enabled Wall Plate Encoders has been an exciting development for us . We are integrating Visionary ’ s new Wall Plate Encoders as a reliable , future-proof solution .” p

VISIONARY ’ S IP-BASED SOLUTION ENABLES US TO SIT IN OUR OFFICE IN A DIFFERENT ZIP CODE

AND PULL UP ANY STREAM FROM ANY ROOM

AND QUALITY CONTROL THE SIGNAL .

www . intelligentcio . com INTELLIGENTCIO NORTH AMERICA 43