Lynchpin Media and its publications look to maintain the highest standards in terms of quality of contents and images used . However , the current situation has led to some challenges with regards to photos and we apologise for any reduction in the quality of our products caused by this .

COVER STORY

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COUNTRY FOCUS : Managed contact center supports relationships and services for the Canadian Red Cross

FEATURE : Eleven steps to develop an effective ransomware response

CASE STUDY : Cleveland Clinic and IBM unveil the world ’ s first Quantum Computer dedicated to

healthcare research

CASE STUDY : State University implements HID ’ s Next- Gen Credential Technology for student ID cards

INTELLIGENT TECHNOLOGIES

INDUSTRY WATCH : Sky ’ s the limit as new tech partnerships innovate airline experience

TECH TALK : Four best practices for optimizing spending after cloud migration

GET TO KNOW : Cheryl Ragland , CMO , Spirent , tells us what got her into technology , what she does to switch off and

where she thinks the sector ’ s headed .

FINAL WORD : Protecting the user experience : The importance of software testing for Digital Transformation