CIO OPINION
Cultural change generally comes from the top down , so CIOs and CISOs need to take the lead in opening up communication and collaboration .
Linh Lam , CIO , Jamf
Four tips for getting your IT and security teams back on the same page
Linh Lam , CIO , Jamf , says there must be a shift in mindset so that IT and security teams regard each other as partners .
IT and security have long been the frenemies of the corporate world . While the two departments focus on the organization ’ s technology , they have very different priorities that often put them in conflict .
CIOs and their IT teams are focused on delivering digital services , whether implementing new projects or ensuring reliable uptime for existing systems . Their eyes are fixed on boosting competitive advantage and maintaining customer satisfaction – so speed is of the essence .
In contrast , CISOs and their security teams are ultimately responsible for keeping the enterprise safe from cyberthreats . This means they spend much of their time finding and fixing the privacy and security risks in the same digital services the IT team are working on so fervently .
The conflicting goals mean the security team is often cast as the ‘ Department of No ’ – the naysayers always finding objections and putting up roadblocks to progress . The IT department , meanwhile , can be seen as overly reckless , throwing caution to the wind and inadvertently increasing cyber-risk in pursuit of their goals .
The issues have become more pronounced as keeping ahead of the technology curve has become more important . IDC estimates worldwide spending on Digital Transformation will hit US $ 3.4 trillion by 2026 , and CIOs are under intense pressure to get their enterprises ahead of the competition .
Simultaneously , security has climbed to the top of the corporate agenda . With IBM ’ s latest Cost of a Data
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