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Dynatrace Davis AI is acknowledged as having fundamentally changed how many of the world ’ s leading organisations deliver and run their most complex and critical software solutions .

The expanded Davis AI will boost productivity across business , development , security and operations teams by delivering generative-AI recommendations fuelled by precise context from predictive-and-causal-AI techniques that reflect the unique attributes of each organisation ’ s hybrid and multicloud ecosystem . It will also simplify and accelerate tasks , such as creating automations and dashboards , to enable people to focus on higher-value activities for faster , better and more secure innovation .

“ Generative AI is already proving to be useful in broadening the accessibility of operations insights to new personas and speeding workflows for users of observability solutions ,” said Nancy Gohring , IDC Research Director for Enterprise System Management , Observability and AIOps .

“ However , when combined with other forms of AI , generative AI has the potential for additional notable impact . For instance , leveraging other forms of AI to feed generative AI with more than just user inputs can deliver more value for customers and help maximise the value of generative AI for business , development , security and operations use cases .”

Here is what a few of these customers have to say :

“ Dynatrace Davis AI gives our team the confidence to pursue innovation and automation more aggressively and roll out changes to critical applications faster , without increased risk . We can now quickly assess the impact of updates and new features and resolve issues before users are ever impacted .” Kailey Smith , Application Architect , State of Minnesota IT Services

“ Dynatrace Davis AI enables us to proactively reach out and rectify issues for our customers before they ’ ve even realized they ’ ve had a problem , which has created a phenomenal impact on customer retention . Ultimately , Dynatrace helps us to improve customer loyalty and protect the bottom line of our business .” David Priestly , Chief Digital Officer , Vitality

“ Dynatrace ’ s AI capabilities have given our digital teams the confidence to try new things , knowing they can quickly assess the business impact of their changes and resolve any issues instead of spending days or weeks trying to understand the outcomes of their efforts .” Ken Schirrmacher , Chief Technology Officer , Park ‘ N Fly

“ Traditional machine learning models predict the future based on historical data , which doesn ’ t always reflect what is happening in real time . Dynatrace Davis AI , however , looks at current data and makes predictions based on holistic information . This helps us anticipate situations and proactively address issues before they impact our end-users .” Steve Bowerman , Principal Software Engineer , EDF

As AI transforms business . Generative AI has the potential to boost productivity across all functions . As it is probabilistic by nature , its value depends on the quality of its training data and user prompts .

Because of this , the power of generative AI can be greatly amplified by converging it with predictive and causal intelligence to create a single , hypermodal AI with each type of AI within it excelling in specific capabilities :

1 . Forecasting – using predictive AI models to recommend future actions based on data from the past , including sales and customer experience trends , seasonality , cloud application health and other historical behaviours .

2 . Determining – using causal AI to deliver fact-based , deterministic and precise

“ While many companies are just beginning to understand the potential of AI , Dynatrace has already incorporated AI in its platform for more than a decade . Every day and all day , our teams use Dynatrace causal AI to manage and optimise our clouds , reduce manual work and accelerate transformation .” Alex Hibbitt , Engineering Director , SRE and Fulfillment , albelli-Photobox Group

“ Dynatrace ’ s extensive AI and automation mean we can now have a ticket raised that points to the exact cause of the issue and get it to the person who needs to resolve it within milliseconds . We ’ ve even been able to create automated workflows to enable our applications to selfheal with a limited need for human intervention . With the ultimate goal of guaranteeing and improving the reliability and security of our critical airport services , these automations have enhanced our IT operational efficiency by reducing the need to triage problems and scan for vulnerabilities manually .” Pietro Caminiti , Chief Information Officer , Aeroporti di Roma

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