FEATURE : DIGITALIZATION
About Backbase
A private fintech company , Backbase created the Backbase Engagement Banking Platform – a unified platform with the customer at the center , empowering banks to accelerate their Digital Transformation .
From customer onboarding , to servicing , loyalty and loan origination , our single platform – open and frictionless , with ready-to-go apps – improves every aspect of the customer experience .
The Platform plugs into existing core banking systems and comes preintegrated with the latest fintechs so financial institutions can innovate at scale .
Industry analysts Gartner , Celent , Omdia and IDC continuously recognize Backbase ’ s category leadership .
Over 120 financials around the world have embraced the Backbase Engagement Banking Platform – including AIB , Banorte , Barclays , BIAT , Bank of the Philippine Islands , BDO , BNP Paribas , Banque Saudi Fransi , BRD , Citibank , Citizens Bank , Discovery Bank , First National Bank , HDFC , Ila Bank , KeyBank , Lloyds Banking Group , NatWest , Navy Federal Credit Union , OTP Group , PostFinance , Raiffeisen , RBC , Standard Bank , Saudi National Bank , Société Générale , Truist and TPBank .
Founded in 2003 , Backbase has its HQ in Amsterdam with regional offices in Atlanta ( Americas HQ ), Boise , Cardiff , Dubai , Hyderabad , Kraków , London , Mexico City , Milano , New York , Singapore ( Asia HQ ), Sydney and Toronto .
• Higher Direct Deposit Adoption : Financial institutions can see significant increases in direct deposit adoption rates over paper methods .
• Increased Lending Rates : Real-time verification data provides faster and more thorough customer qualification , keeping applicants engaged from initiation to submission .
• Streamlined Operations : Backbase ’ s platform eliminates vendor lock-in and silos , while Atomic ’ s service facilitates quicker account changes that go into effect the same or next pay cycle .
This latest partnership with Atomic further expands Backbase ’ s Fintech-as-a-Service ( FaaS ) offering , which enables banks and credit unions to elevate their customer and member experience by seamlessly incorporating cutting-edge features directly into their apps . By integrating Atomic ’ s direct deposit switch and income verification technologies into Backbase ’ s Engagement Banking Platform , financial institutions can decrease time-to-market while making contracting easier and more streamlined .
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