Intelligent CIO North America Issue 42 | Page 80

GET TO KNOW moments to share with loved ones . I enjoy traveling , immersing in diverse cultures , foods and sights .
If you could go back and change one career decision what would it be ?
In the earlier stages of my career , I believed that venturing into people-management might dilute my technical knowledge , a depth I aimed to maintain across all facets of my field .
Integrating AIOps capabilities into existing legacy IT systems in North American organizations can be challenging , requiring significant efforts in data normalization and system compatibility .
Additionally , AIOps implementation may encounter cultural resistance within organizations , especially among IT teams accustomed to traditional methods , making it a hurdle to convince stakeholders to embrace AI-Driven automation and decision-making .
Looking back , I now regret not embracing peoplemanagement sooner . During that period , I held the misconception that such a shift would demand sacrificing my technical expertise . In hindsight , I ’ ve come to realize that it was entirely feasible to traverse both paths concurrently while maintaining a strong technical foundation .
This realization highlights how technical expertise and people-management complement each other , a lesson I ’ ve learned from my own professional experience .
What do you currently identify as the major areas of investment in your industry ?
AIOps is in its early stages of harnessing the potential for automating network operations . Despite network operators ’ extensive knowledge of network architectures , the immense velocity , volume and variety of data generated by sizable customer networks exceed human capacity . The ramifications of even slight human errors , such as misconfigurations or oversights , can cascade across thousands of network elements , potentially isolating large areas from global connectivity .
What changes to your job role have you seen in the last year and how do you see these developing in the next 12 months ?
Over the past year , I ’ ve observed a notable transformation in our customers ’ preferences and requests . There ’ s been a significant shift towards embracing and demanding enhanced AI and ML capabilities for network operations . This transition involves moving beyond a mere observability solution and actively integrating AI functionalities into our platform .
In the upcoming year , our dedication lies in synergizing AI algorithms with networking solutions across all layers , spanning from the physical layer to application layers .
This entails deciphering intricate routing protocols while catering to the diverse array of network functions in existence .
What advice would you offer somebody aspiring to obtain a C-level position in your industry ?
While traditional troubleshooting might require hours or days , machines can be trained to swiftly identify patterns , anomalies , and correlate events . Their speed and accuracy are notably superior . In line with other domains , AIOps research necessitates close collaboration with networking experts to devise algorithms customized for adDressing network anomalies . This involves providing predictive analytics and root cause analysis capabilities , ultimately elevating the efficiency and dependability of network operations – an investment of significant value .
To pursue a C-level position in the tech industry , begin by becoming a proficient expert in the technology you are passionate about . Constantly seek learning opportunities to stay current with the latest trends .
Demonstrate leadership by taking initiatives to guide and mentor others . Sharing your knowledge not only propels you forward but also contributes to building new innovations . Focus on refining your communication skills , enhancing both presentation abilities and written correspondence .
What are the region-specific challenges when implementing new technologies in North America ?
Implementing AIOps in sectors like finance , healthcare , and government requires adherence to various industry-specific regulations , which can be complex and resource-intensive .
Prioritize user experience in your technology ventures . Embrace change and consistently seek feedback to enhance your product . This customer-centric approach will set you apart .
Finally , remember that the journey to a C-level position requires continuous growth , dedication , and a commitment to innovation . p
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