Intelligent CIO North America Issue 45 | Page 74

DOWNTIME CAN RESULT IN THE LOSS OF ANYWHERE BETWEEN HUNDREDS TO MILLIONS OF DOLLARS – WHICH MEANS RELIABILITY IS KEY . world greener , made possible through ABB power monitoring that delivers real-time insights into the energy efficiency of equipment .
INDUSTRY WATCH
The envisage system helps to prevent future outages by identifying anomalies in the power system and alerting ABB engineers before it becomes a more widespread issue .
“ They have access to our equipment at all times , even if they ’ re not here on site . Having that relationship has made it very easy to supply good power for Subaru ,” said Whitaker .
Taking a partnership approach
A well-established partnership between SIA and ABB has improved reliability , availability and sustainability across the plant ’ s substations . At the heart of this partnership is a shared commitment to making the

DOWNTIME CAN RESULT IN THE LOSS OF ANYWHERE BETWEEN HUNDREDS TO MILLIONS OF DOLLARS – WHICH MEANS RELIABILITY IS KEY . world greener , made possible through ABB power monitoring that delivers real-time insights into the energy efficiency of equipment .

“ ABB was initially established as our partner of choice when the building was built . Due to their loyalty , dedication and persistence in supplying us power and technical support , we ’ ve continued to use them as our primary service provider for medium power gear here at SIA ,” said Whitaker .
“ Our field service team was involved with the startup and commissioning of all the ABB provided equipment for the entire plant . The local service team has built upon that relationship from the beginning until now ,” said Brandon Morgan , Senior Field Service Engineer , ABB Electrification Service .
ABB engineers are trusted to work with SIA ’ s entire power system . They turnkey project manage everything from design specification to procurement , to startup and commissioning , and hiring the rigging and electrical contractors to install products .
“ We provide continuous support to Subaru of Indiana Automotive – whether it ’ s a $ 20 part for a breaker or a $ 2 million substation , we are their go-to for all their electrification needs ,” said Morgan .
Expert service on speed dial
For SIA , downtime can result in the loss of anywhere between hundreds to millions of dollars – which means reliability is key . When they do have a problem , they want to call someone and get a quick response .
They can rest easy thanks to a dedicated local ABB Electrification team on call 24 / 7 / 365 to ensure maximum plant uptime .
When storms rolled through the area and knocked out all power , a breaker tripped and shut the plant down . Despite the late hour , Brandon Morgan guided SIA through logging into their HMI , reviewing the event log and figuring out why the breaker tripped . Together , they discovered it wasn ’ t a real fault trip and successfully got the breaker reset and the plant back online .
“ We have a very long-lasting relationship with ABB and very close communications between their technical side and our maintenance side to ensure constant power ,” says Whitaker . “ If we do have issues , ABB is just a phone call away . It ’ s easy to connect with them to determine or troubleshoot those issues and resolve them .” p
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