Intelligent CIO North America Issue 46 | Page 79

Anurag Shah , Head of Solutions , US , Newgen Software
On the lighter side of things , we ask the industry experts what makes them tick . . . .

. . . GET TO KNOW . . .

Anurag Shah , Head of Solutions , US , Newgen Software

wWhat would you describe as your most memorable achievement ?

Being associated with the first release of our flagship product in 2002 – the low code and no code platform . It was a greenfield undertaking with a lot of uncertainties , but nothing beats the exhilaration of seeing the customer going live successfully and feeling that sense of pride .
There have been other memorable achievements , such as managing Newgen ’ s delivery functions for an enterprise and growing it into a 200-person team . I shifted gears to managing the products and solutions functions for our Americas region and helped acquire initial customers in the banking and insurance verticals in the US .
What first made you think of a career in technology ?
What style of management philosophy do you employ with your current position ?
To empower my team members . I believe that each person brings a set of strengths and capabilities . I allow my team to express themselves and provide them the room to experiment with new ideas .
In this process , my team also learned from their failures and came out better on the other side . Each such instance has strengthened the team ’ s morale and long-term association aligned with the organizational mission and vision .
I rarely micro-manage my team , but always keep an oversight . This way , I am still connected to the grassroots while giving my team the freedom to grow .
Although my early engineering days paved the way for a career in technology , it wasn ’ t until my final year that I realized that I wanted to explore technology adoption in the business domain and pursued an MBA . It was intriguing to think of technology from a business point of view and how operations in businesses are run using technology . It changed the whole paradigm for me to approach the business domain before starting technology evaluation and solutions .
The ‘ one-size-fits-all ’ approach is no longer accepted – each enterprise is unique in its Digital Transformation strategy and tactics .
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