On the lighter side of things , we ask the industry experts what makes them tick . . . .

I would say my most memorable achievement to date is playing an integral role in building Spinnaker Support ’ s third-party software support offering into a competitive and mainstream alternative to vendor support . We are now able to offer enterprises across the globe an alternative to vendor support – an alternative that enables business leaders to make software decisions based on their business initiatives , and not their enterprise software provider ’ s roadmap .

We support Oracle , JD Edwards , SAP , Salesforce , Microsoft and Open Source – freeing up valuable capital and resources so that our clients can maximize the security and performance of their enterprise software ecosystem with certainty .

What first made you think of a career in technology ?

I have always been interested in technology and pushing its limits . That paradigm plays well in the thirdparty software support space . However , my career involves so much more than technology . At Spinnaker Support , a lot of what we do is focused on harnessing the collective creativity and passion of lots of really

smart people . That is what helps to develop the skills of the team around you .

What style of management philosophy do you employ with your current position ?

From my experience , I believe a collaborative approach works best . I ’ m usually working across teams that often don ’ t report directly to me , so selling ideas and reaching consensus amongst teams is a large part of what I do . It ’ s about listening to the ideas and feedback of others , and encouraging a culture where people feel empowered to step up and offer more .

What do you think is the current hot technology talking point ?

Technology is a very broad domain , but personally I feel that the developments in alternative energy sources will

A lot of what we do is focused on harnessing the collective creativity and passion of lots of really smart people .

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