Intelligent CIO North America Issue 48 | Page 24

TRENDING into IT performance is increasing the chances of their organisation suffering downtime and disruption to business-critical applications .
The situation is significantly affecting morale amongst developers , with 82 % admitting that they feel frustrated and demotivated and 54 % increasingly inclined to leave their current job . These findings should ring alarm bells for organisations who are now dependent on developers to create the compelling , intuitive digital experiences that customers and users expect . With demand for developer skills at an all-time high and a finite pool of talent , businesses cannot afford an exodus of talent simply because their IT teams don ' t have the tools they need to do their jobs .
When things go wrong , it ’ s incredibly difficult to quickly identify where the root cause lies .
“ While most IT departments have deployed a multitude of monitoring tools across different domains , they simply fall short when it comes to today ’ s complex and dynamic IT environments , leaving technologists unable to generate a full and unified view into their applications and the supporting IT stack ,” said Shannon McFarland , Vice President , Cisco DevNet . “ When things go wrong , it ’ s incredibly difficult to quickly identify where the root cause lies , often resulting in panic war room situations and developers having to spend hours trying to help their colleagues in IT operations identify the quickest path to remediation .”
The Potential for Full-Stack Observability
Encouragingly , developers are acutely aware that there are solutions available to address these concerns , and as many as 91 % feel that they should be playing a bigger role in shaping and deciding on the solutions needed within their organisation . Above all else , developers point to full-stack observability as being a potential game changer , providing SREs and IT operations teams with unified visibility into applications and supporting infrastructure , across both cloud-native and on premises environments .
While developers themselves may not be the primary users of full-stack observability solutions – focusing instead on their specific areas of domain expertise – 78 % believe that implementing full-stack observability within their organisation would be beneficial . Developers recognise the benefits of having unified visibility across the IT estate and acknowledge that full-stack observability would make it much easier and quicker for operations teams to identify issues , understand root causes , and carry out necessary remediation . In turn , this would result in fewer technologists from multiple domain teams being required to attend war room sessions and free up that talent – including developers – to focus on their day jobs .
Some 76 % of developers went so far as to state that it ’ s becoming impossible for them to do their job because SREs and IT operations teams don ’ t have the insights they need to effectively manage IT
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