CASE STUDY
About Bain & Company
Boston based Bain & Company is a global management consultancy with a presence in 40 countries across 65 cities .
Founded in 1973 , the company complements tailored , integrated expertise with a vibrant ecosystem of digital innovators to deliver what are pitched as ‘ better , faster and more enduring ’ outcomes .
Bain employs more than 1,500 in-house innovation delivery experts that provide world-class capabilities in new business innovation , product and experience innovation , automation , enterprise technology , software engineering and advanced analytics , including data science , machine learning and data engineering .
In recent years Bain has acquired or invested in several leading companies to enhance its innovation offerings . Bain ’ s latest acquisitions have included Umbrage , a Houston-based digital products studio working on state-of-the-art software solutions , Rainmaking APAC , a Singapore-based venture-building and start-up development studio , and Max Kelsen ’ s Australia-based AI engineering team .
Additionally , the firm continues to expand its network of more than 700 ecosystem partners that provide access to new and emerging capabilities , including its global services alliance with OpenAI and a key partnership with Microsoft , enabling clients to deploy AI applications across their operations faster , more effectively and at scale .
A 10-year commitment to invest more than $ 1 billion in pro bono services bring talent , expertise , and insight to organizations tackling turgent challenges in education , racial equity , social justice , economic development and the environment .
Bain & Company has a platinum rating from EcoVadis , the leading platform for environmental , social and ethical performance ratings for global supply chains – with a ranking in the top 1 % of all companies . Since our founding in 1973 , we have measured our success by the success of our clients , and we proudly maintain the highest level of client advocacy in the industry .
In July 2024 , Bain & Company was named as a Leader in Innovation Consulting – the highest category ranking a company can receive – by Forrester Wave .
The citation said : “ Clients that seek holistic innovation advisory , anchored in a C-suite-mandated innovation strategy , are well placed to work with Bain .”
determined to realize the full potential of its new ERP system . From the outset , the program was owned by stakeholders from across both business and technology functions with the goal of fully standardizing core processes end to end and enabling its global users to deliver desired business outcomes with the new technology . worked together with SAP to design and deliver its end-to-end “ SAP S / 4HANA Cloud Public Edition modernization program .” Additionally , Bain also invested in significant change management and training efforts to ensure global users were ready to harness the full value of SAP S / 4HANA Cloud Public Edition .
Using its own ERP transformation teams and digital transformation expertise to deliver a “ business-led ” technology transformation of this magnitude , Bain
I ’ M CONFIDENT THAT WE ’ RE ON COURSE TO DELIVER SIGNIFICANT VALUE FROM THIS IMPLEMENTATION IN THE COMING YEARS .
“ We treated this as a business-led transformation in the same way we advise our clients ,” Bain CFO Steve McLaughlin said . “ We standardized many processes to create real business value and execution efficiency . For example , we simplified and standardized our chart of accounts enabling us to utilize SAP S / 4HANA Cloud Public Edition , group reporting to provide the management reporting our leaders need to make timely decisions . Our business leaders and finance team have owned our SAP S / 4HANA Cloud Public Edition journey from day one , which was a real key to our initial success and knowing we have more to do .”
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