TRENDING
HOW TRADITIONAL VENDOR SOFTWARE SUPPORT IS FAILING IT OPERATIONS
Iain Saunderson , CTO , Spinnaker , on making the leap to an independent software support provider
In the world of ITOps , your every decision carries weight . You ' re constantly managing the complexities of your organization ’ s IT infrastructure , dealing with technical debt and ensuring that every component integrates seamlessly . The demands are relentless , the pressure is high and the room for error is minimal .
No wonder you value your software support .
The Challenge : Navigating Complex Tech Stacks and Migrations
Modern IT environments are often a blend of legacy systems and cutting-edge technologies – creating a highly complex ecosystem .
This complexity becomes even more pronounced during migrations to new platforms .
But what if the very support structures designed to help you are the ones holding you back ?
Think about it this way : the true cost of vendor support is measured not just in fees but in limitations imposed upon your organization ' s innovation and flexibility .
Many organizations find that the promised simplicity and cost savings are overshadowed by the complexities of actual implementation .
The Solution : Third-party support providers excel in offering advanced , flexible and personalized support .
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