CASE STUDY
New Brighton Department of Public Safety , Minnesota , found the ideal complement to its use of CentralSquare Public Safety Suite Enterprise for their records management system ( RMS ), computer-aided dispatch ( CAD ) and i-PRO body-worn and in-car camera systems . managing data storage and data dissemination was using a lot of our resources ,” said Trevor Hamdorf , Deputy Director of Public Safety , New Brighton Department of Public Safety .
“ Clearance did everything we needed it to do and more .”
With investigators now collecting cellphone footage , doorbell video , audio recordings and more , digital evidence storage requirements were growing and data sharing becoming complicated and time-consuming .
The department turned to Genetec ’ s Clearance digital evidence management system ( DEMS ) providing data management to support investigations and working seamlessly with the CentralSquare RMS and i-PRO cameras as a comprehensive public safety solution .
“ Our records staff gets about 1,000 digital media requests per year . They had to burn media onto DVDs . Each DVD took an hour , or sometimes several hours , to burn . Handling those investigations as well as
Since implementing Clearance , CentralSquare RMS , and i-PRO body-worn and in-car video systems , the department has seen huge efficiency gains through heightened automation – saving countless hours for everyone from dispatch operators and police officers to records staff .
“ The time savings we ’ ve experienced has been significant . All our processes from evidence collection and sharing to data retention and deletion have been streamlined ,” said Hamdorf .
With the new systems , when a 911 call comes into the dispatch center , the operator creates an incident number and determines the caller ’ s location . As
CLEARANCE DID EVERYTHING WE NEEDED
IT TO DO AND MORE .
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