Intelligent CIO North America Issue 53 | Page 3

CONTENTS

Providing Unparalleled Technology Intelligence
ISSUE 53
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NEWS : Latest news round-up from across North America
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LATEST INTELLIGENCE : The latest whitepapers from Palo Alto and Amazon Business
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TRENDING : Fifty-three per cent of global business services leaders prioritise productivity
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INFOGRAPHIC : Survey exposes emerging issues making it difficult for CIOs to deliver business value with AI
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PROJECT LATEST : Updates from Texas , Montana , Quebec and Iowa
EDITOR ’ S QUESTION : Can genAI be a ‘ secret weapon ’ for enhancing customer service ?

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TALKING BUSINESS : Overcoming challenges in introducing AI assistants to your workforce

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FEATURE : What Should CIOs focus on in 2025 ?

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CIO OPINION : Debunking the myth of robophobia
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COUNTRY FOCUS : Transact Campus expands across Canada with University of Victoria ’ s Mobile Credential launch
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FEATURE : Semiconductor Research Corporation ’ s SMART USA Institute selected by CHIPS for America as the
CHIPS Manufacturing USA Institute for Digital Twins
COVER STORY

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CASE STUDY : Cloudera ’ s advanced AI solutions accelerate global humanitarian aid for Mercy Corps
CASE STUDY : NFL and Cisco expand partnership to connect and protect NFL International Games

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INTELLIGENT TECHNOLOGIES INDUSTRY WATCH : Banking and Finance
TECH TALK : Quantum readiness requires an agile approach

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GET TO KNOW : Roger Wigenstam , Chief Innovation Officer , NeuShield
FINAL WORD : Don ’ t believe the CAO hype
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