Intelligent CIO North America Issue 58 | Page 16

NEWS

Motorola Solutions offers Assist Chat to all US public safety agencies cost-free

About 3,600 of 6,000 US public safety answering points( PSAPs) already rely on Motorola Solutions’ 911 command centre software, which offers the ability to use Assist for call transcription, translation, resolving non-emergency calls and accelerating tasks for faster dispatch.
Assist Chat is a conversational interface throughout Motorola Solutions’ public safety workflow applications, where Assist helps to integrate the appropriate AI models, reliability, guardrails and security into solutions that enhance efficiency and improve response times and outcomes.

Motorola Solutions is offering its public safety AI Assist Chat to all US public safety agencies cost-free.

“ We’ re making an agency’ s data accessible and actionable to its staff to a whole new standard,” said Mahesh Saptharishi, Executive Vice President and Chief Technology Officer, Motorola Solutions.“ As agencies advance and adopt more Assist capabilities throughout their software, Assist becomes exponentially more useful in accelerating workflows and confirming data accuracy.”
With Assist Chat, users can securely type or make voice queries to search dispatch, records, evidence data and previous case history, including searching through videos and images. Agencies can even use AI to identify gaps in or improvements to agency policies, such as recommending new policies based on its personnel’ s most frequent queries.
Assist Chat combines an LLM with secure access to an agency’ s knowledge base, while implementing comprehensive CJIScompliant safeguards to keep all data within an agency’ s controlled environment. Each agency owns and controls their own data, and data is not shared with other agencies.

DataHawk acquired by Worldeye Technologies to expand e-commerce solutions portfolio

Worldeye Technologies has confirmed the acquisition of DataHawk, a leading provider of e-commerce analytics solutions.

The acquisition integrates DataHawk’ s analytics platform into Worldeye Technologies’ growing portfolio, creating powerful synergies with its other established marketplace optimization tools, such as Viral Launch.
DataHawk delivers robust industry-leading analytics for marketplaces like Amazon and Walmart, enabling sellers with crucial insights on product performance, keyword optimization and competitive intelligence.
With the addition of DataHawk, Worldeye reinforces its commitment to building a comprehensive suite of tools that address the evolving needs of e-commerce businesses. The acquisition is the first step in Worldeye’ s expansion strategy, with additional strategic acquisitions planned in the coming months to further enhance its technology offerings. marketplace sellers with best-in-class solutions,” said Keith Jarvis, COO, Worldeye Technologies.
“ Their sophisticated analytics capabilities perfectly complement our existing products and services. As we continue to expand our portfolio through carefully selected acquisitions, we’ re working to create an unrivaled suite of e-commerce tools.”
Worldeye Technologies is assuring existing DataHawk customers will experience no disruption to their current services. All account access, workflows and points of contact are to continue unchanged, ensuring a seamless transition.
“ Bringing DataHawk into the Worldeye Technologies family represents a significant advancement in our mission to provide
The DataHawk team will remain intact under Worldeye Technologies’ ownership.
16 INTELLIGENTCIO NORTH AMERICA www. intelligentcio. com