TRENDING
Fifty-four per cent said they expected to see it within 12 months and 23 % said within 1 – 2 years. However, there are clear differences in ROI at organisations using AI across all teams vs just some teams. measurement, such as how employees’ wellbeing is being impacted, are gaining greater insight and impact. Only 11 % of organizations track user adoption of AI – one of the clearest indicators of whether AI is actually being used and delivering value.
Companies that have scaled AI across all teams see higher productivity, reduced digital exhaustion and increased revenue gains.
AI‘ Scalers’ are 43 % more likely to report revenue gains and 40 % more likely to say using AI has increased employee productivity.
However, organisations that look beyond efficiencyfocused ROI measurement to human-centric
Dr. Rebecca Hinds, Head of Asana Work Innovation Lab, said:“ Our latest research confirms a growing divide. While most organizations are still dabbling in pilots and disconnected tools, a rising group of AI Scalers is pulling ahead. They’ re not waiting for the perfect roadmap. They’ re building it – into their infrastructure, workflows, and culture. And it’ s paying off. The future of work isn’ t about AI as a side tool. It’ s about scaling AI until it becomes the backbone of how business gets done.” p
26 INTELLIGENTCIO NORTH AMERICA www. intelligentcio. com