FEATURE: CLOUD SERVICES AND STORAGE
large sequential reads, random heavy workloads and intense writes. Infinidat consistently outperformed the competition in both performance and cost, making it our top choice. Their flexible commercial model, allowing seamless scaling within the same system, further enhanced their appeal.
We considered all options but favored Infinidat, especially their flexible expansion model. They’ ve been highly reliable so far.
Eric, how would you summarize what we’ ve talked about here today?
My focus is on the importance of supporting customers effectively. Whether we are acting as a vendor or John’ s team at US Signal, the key is to stay proactive and ensure customers feel confident that they are supported throughout their journey.
Change fuels our industry’ s progress. Consider the journey – from mainframes to smartphones, more advanced than anything IBM created in the 70s and 80s. The iPhone was once just science fiction, and now it’ s part of everyday life.
That’ s why when customers like US Signal want to create their own cloud or open-source platform, we say,“ Let’ s go.” We support legacy stacks, the container world and partners like Red Hat, Oracle and SAP to stay current.
We’ re helping enterprises transition to containers, which can be challenging for CIOs and CTOs used to VMware. US Signal’ s OpenCloud offers a real, innovative alternative – and we’ re proud to support it.
White glove support is our core. We provide every customer with a Technical Advisor – and at no charge. The Infinidat Technical Advisor who works with John is part of the package and helps the US Signal team optimize their applications, workloads and use cases. No Level 1 or Level 2 technical support – if our customers have a real technical support issue, we go straight to Level 3 tech support engineers with a decade or more of real-world support experience.
Our Gartner Peer Insights reviews speak for themselves. We’ ve won the Customer’ s Choice Award seven times, based on enterprise end-user feedback focusing on support, reliability and ease of use. That’ s the white glove service that customers want.
Just as US Signal competes with the largest cloud providers through smarter and more agile strategies, we’ re carving out our space in the enterprise storage arena. Our unique approach allows us to secure major enterprise contracts and collaborate with top-tier service providers. The key lesson is that strategic, intelligent differentiation leads to success. p
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