NEWS
Atento reinforces technological focus on the US and LATAM regions where it maintains a strong record in delivering advanced technological solutions and accelerating innovation.
By prioritizing AI, robotic process automation( RPA), and predictive analytics, the Atento aims to continue removing technological and operational barriers while helping clients achieve measurable and sustainable results.
The decision also strengthens Atento’ s leadership in Business Transformation Outsourcing( BTO), supporting its strategy to provide next-generation CX solutions that drive efficiency and long-term value.
Atento Luxco 1, a leading global provider of CXM / BTO services, is intensifying its focus on the LATAM and US with a strategic agreement to sell its traditional services subsidiary in Spain to ABAI – a prominent customer management solutions company in the Spanish market.
Atento says the transaction, pending approval from competition authorities, reinforces the company’ s core market presence in
Under the agreement, ABAI will assume management of Atento’ s local operations in Spain, ensuring continuity for clients and employees as both companies expand their competitive capabilities. Atento will channel its strategic expertise toward scaling technological initiatives that enhance customer experience across North and South America.
Dimitrius Oliveira, CEO, Atento, said:“ This transaction strengthens our ability to meet the needs of a dynamic and highly competitive market while preserving our commitment to delivering value to our clients. The strategic transition positions Atento to continue leading the digital transformation of CX with solutions grounded in Artificial Intelligence and advanced analytics.”
Hyperscale agreements strengthen NTT DATA’ s AI infrastructure leadership
NTT DATA has announced agreements between its Global Data
Center business and leading hyperscale cloud providers totaling more than 130MW of capacity across its campuses in Chicago, Dallas, Phoenix and Virginia.
This capacity will enable the deployment of advanced AI and machine learning workloads supporting the next wave of innovation for hyperscale clients.
“ As the adoption of AI accelerates clients turn to us for advanced infrastructure capable of supporting compute-intensive AI workloads with speed security and sustainability. By combining our expertise in cooling innovation and hyperscale design we are helping the world’ s leading technology companies meet the growing demands of AI and advancing their long-term growth and innovation strategies.”
With the explosive growth of AI and cloud computing organisations require infrastructure that can deliver the reliability connectivity and rapid scalability needed to support next-generation workloads. These deals underscore NTT Global Data Centers’ growing role as a trusted partner for the world’ s most demanding Digital Transformation needs.
NTT says the campuses offer robust connectivity and rapid scalability making each location an ideal hub for hyperscale growth.
“ These agreements reflect the trust our clients place in NTT Global Data Centers to deliver the scale flexibility and reliability required to power their Digital Transformation” said Doug Adams CEO and President NTT Global Data Centers.
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