EDITOR’ S NOTE
Welcome to the latest edition of Intelligent CIO North America.
This month we lead on the partnership between United Community and Newgen pitched as transformational to small business lending.
The bank has adopted Newgen’ s low-code platform to modernise loan management, speed up approvals and enhance the customer experience.
Built on a low-code, AI-enabled platform, the solution streamlines the loan lifecycle from origination and renewals to refinancing and modifications.
Jason Rivera, CTO, Verra Mobility, says companies rushing to adopt AI without identifying clear business problems risk creating an expensive innovation gap.
On p24, Jason outlines a structured framework for evaluating AI applications to ensure real-world impact.
A report from Market Research Intellect shows North America is consolidating its position as the global hub for enterprise AI tools, generative AI and cloud-driven Digital Transformation. If you are building or deploying AI in North America, p35 contours the landscape you are competing in.
The partnership has optimised loan management operations, increased efficiency and enhanced customer experience across the bank’ s entire portfolio.
On p14, Pete Peterson, Chief Retail Credit Officer, United, outlines how leveraging Newgen’ s Small Business Administration Loan solution, the bank digitised term loans, construction loans, lines of credit and overdraft facilities on a single interface.
Nokia has broken ground on its next-gen Ottawa campus, reinforcing Canada’ s position as a global leader in connectivity.
Read on p28 how the new campus will play a pivotal role by driving breakthroughs in AI-powered networks, data center networks, quantum-safe infrastructure and next-gen 6G technologies while cultivating strategic industry partnerships and developing the next generation of innovators.
As AI capabilities continue to evolve at an unprecedented pace, the discipline of rigorous problem discovery will become even more critical – separating organizations that generate real value from those merely chasing‘ next tech’.
That’ s just a sample of what’ s inside – enjoy the read.
Have an innovative month – Make stuff happen.
Bill Tanner – Editor
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