CIO OPINION
While intelligent automation can do miracles with your data crunching , it can never replace the human spirit and intellect .
Debunking the myth of robophobia
Steve Siegel , Vice President Product Marketing , SS & C Blue Prism , on why intelligent automation improves employee satisfaction .
In the iconic science fiction film 2001 : A Space Odyssey , there ' s a chilling scene where the sentient supercomputer HAL 9000 takes over the spaceship .
Rather than enslaving us , intelligent automation has been shown to improve job satisfaction and job retention .
HAL cuts off communications with the crew , calmly stating : " This conversation can serve no purpose anymore . Goodbye ."
This scene foreshadows our fascination with artificial intelligence and the fear that robots might one day enslave us , take our jobs or turn us into their pets .
SS & C commissioned a global study on how intelligent automation delivers immense value to businesses . Aside from all the significant stats showing how organisations benefit from automation – including 76 % of respondents expecting to see a positive impact on business growth in the next two years – a remarkable pattern emerged .
Robophobia is the irrational anxiety that robots and advanced machines will develop the ability to think and act independently , with the ultimate goal of world domination .
But , as usual with doom-and-gloom narratives about emerging technologies , the opposite has happened .
When asked what types of benefits they had experienced from automation , nearly 40 % of decisionmakers said employee satisfaction had improved .
Even more remarkably , over half said they expect a 7 – 10 % increase in employee retention over the next two years . The findings were the same across
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