FEATURE : DIGITAL TRANSFORMATION to have a well-planned technology roadmap , so that leaders can continue to steer amidst all the struggles with a constant eye on the ball : the intended business results .
2 . IT governance and transformation
The role of an IT organisation is a major factor in Digital Transformation .
It ’ s not uncommon for a company to already have a rich product range of innovative digital services such as apps and websites .
However , these services don ’ t always scale well , making transformation complex . To support your Digital Transformation , IT needs to be given the
Joris van Oers , Managing Director , International Markets , BT
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