FEATURE : DIGITAL TRANSFORMATION
priority it deserves in the boardroom and decisions over IT infrastructure must be made carefully and by the right people . for their governance , but it ’ s important to remember that the framework should be as light as possible to ensure flexibility .
Having clear guidelines and policies for IT is critical as teams or individuals can make the wrong decisions without proper IT expertise and guidance , potentially costing the business money or compromising security .
As in many companies , IT organisation is usually made up of a business layer , facilitated by data , enterprise resource planning and infrastructure layers on which parts of the business can develop their solutions . Certain guidelines need to be followed at all levels . In these cases , IT should use a framework
3 . Clear communication
Another key element in Digital Transformation is human dynamics .
It ’ s important to be open and clear with colleagues from the start about everyone ’ s responsibilities and flag any potential issues .
You do not want the wrong decisions on how to develop IT functionality being made by certain individuals without involving the rest of the business .
42 INTELLIGENTCIO NORTH AMERICA www . intelligentcio . com