FEATURE : 2024 CIOS ’ PRIORITY
Employees know what systems they could be working on at a competitor so won ’ t hesitate to find an alternative with more efficient internal processes .
As part of an agile development process , CIOs should build in time to test out the interface with relevant user groups – internal or external . Combining this approach with regular feedback and updates will result in a wellrounded and inclusive platform .
Shift resources to focus on strategy
Traditionally , organizations using a ‘ Plan-Build-Run ’ model allocated under 10 % of staff to ‘ Plan ’ functions .
In Digital Transformation , increasing investment in these resources is crucial . Critical roles which can deliver significant efficiencies and value to transformation projects include Solution Architects that focus on end-to-end value chain processes .
Designing with the full process in mind , not just from a functional view , helps avoid siloed systems . Data
Architects will focus on the enterprise data model to bring consistency across multiple business units and help to reduce technical debt by leveraging APIs rather than copying data from system to system .
Beyond technical implementation , CIOs benefit from appointing an internal liaison between leadership and technical teams . This liaison can educate internal teams on technology ’ s transformative impact , promote asset reuse and oversee technology purchases – ensuring informed decisions are made and the right diligence is performed .
In an environment dominated by businesses wanting to embrace Digital Transformation and SaaS solutions , it can be hard for CIOs to know where to begin .
However , if armed with the right internal resources , strong alignment and governance with their business units and leadership teams , processes that allow them to move fast and the right service delivery model , CIOs can navigate the choppy waters of Digital Transformation without fear of sinking . p
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