Intelligent CIO North America Issue 42 | Page 53

FEATURE : CYBERSECURITY

Remote workers can have it all

Will Teevan , CEO , Recast Software on balancing employee experience with security .

If IT security were a rock and business productivity were a hard place , the typical remote employee today would be caught in the middle – which is bad for employees and companies alike .

Here ’ s why : On the one hand , businesses want remote workers to be productive , which requires them to be able to install and run whichever digital tools they need to excel at their jobs . But on the other hand , businesses want to minimize security risks for the IT systems that power remote workers ’ productivity . so requires businesses to deploy tools and processes that many have not traditionally had in place .
Allow me to explain by discussing why it can be challenging to balance productivity and security and what IT organizations can do to ensure that productivity and a positive remote work experience don ’ t become casualties of IT security .
The Catch-22 of remote worker productivity and security
Unfortunately , this isn ’ t always an easy circle to square . Too often , remote employee productivity – not to mention the employee experience of remote workers – comes at the expense of IT security , or vice versa .
The good news is that it ’ s possible to strike a healthy balance between productivity and security . But doing
The main reason why it can be hard to keep remote workers productive while also securing the IT systems they depend on is simple enough : To install and run software on most operating systems , employees need administrator-level privileges . However , granting every employee such privileges is a security nightmare .
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