Intelligent CIO North America Issue 42 | Page 54

FEATURE : CYBERSECURITY

IT ’ S POSSIBLE TO STRIKE A HEALTHY BALANCE BETWEEN PRODUCTIVITY AND SECURITY . BUT DOING SO REQUIRES BUSINESSES TO DEPLOY TOOLS AND PROCESSES THAT MANY HAVE NOT TRADITIONALLY HAD IN PLACE .

Without admin privileges , workers must ask IT support staff to install software for them – a practice that is just not scalable and sustainable at companies with hundreds or thousands of employees . And even if IT technicians are available to install apps on demand , it may take them hours or days to get around to fulfilling each request . In the meantime , employees are left without the tools they need to get their jobs done .
This not only lowers employee productivity , but also undercuts morale and employee experience . As Chi Tran of Autonomous puts it in an article for Forbes : “ If we don ’ t provide the right tools , we may set our employees up for failure ” – especially , the piece adds , in a world where motivating and rewarding employees using in-office perks is not always viable .
When it comes to remote workers , giving employees the digital tools they need to excel at their jobs is one of the only truly impactful measures employers can take to optimize the employee experience .
Meanwhile , if companies do grant all employees admin-level privileges so that workers can install software themselves , the risk of cyberattacks increases dramatically . If the user accounts of ordinary employees have admin rights , attackers who compromise those accounts by exploiting software
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