FINAL WORD
Education , engagement and focus : a Chief AI Officer ’ s view on navigating AI in your business
Mike Mason , Chief AI Officer , Thoughtworks , says the skills , knowledge pool and strategy needed around AI are rapidly coming into sharp focus .
Increasingly mature AI tools and models are opening the door to new or previously unthought-of ways of working , interaction and value creation and that applies to any business .
AI platforms and LLMs are both proliferating and progressing exponentially .
Thousands of new initiatives are focused on the practical application of AI to business processes , product development and customer engagement .
And we ’ re already seeing new roles like Global Head of Generative AI and organisations creating their own AI chatbots to supercharge employee upskilling . With all this , the skills , knowledge pool and strategy needed around AI are rapidly coming into sharp focus .
Most businesses are understandably unsure of how to focus their AI plans , how ambitious they should be or where best to start .
A Chief AI Officer ’ s ( CAIO ) role is to help businesses navigate this . But practically , what does that look like ?
Where to focus ?
It can be helpful to break this down and think about the fundamental dimensions where AI impacts the way everyday business works internally . We can think about :
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