TALKING

Around the world , AI isn ’ t just reshaping business processes , it ’ s redefining what productivity , efficiency and strategic advantage mean in the digital age . In this exclusive interview , Mihir Shukla , CEO and Co-Founder of Automation Anywhere , dives into AI ’ s transformative role across enterprises – from its impact on competitive edge to its potential to streamline complex workflows and unlock new possibilities for non-technical teams .

What inspired you to start Automation Anywhere and how has the journey been for you ?

Prior to founding Automation Anywhere , I was part of five multibillion-dollar ventures across various sectors , including the Internet , e-commerce and smartphones . These were remarkable technologies and I was fortunate to be part of the teams that shaped them . During this time , I travelled extensively for work and observed how tasks were carried out across different cultures and industries . What struck me was seeing millions of people stationed in cubicles , performing repetitive ‘ swivel chair ’ tasks and transferring information from one screen to another . It felt wrong to me . Surely , we weren ’ t destined to spend our days in such routines .

When people are given opportunities , their innate capabilities can truly shine . The concept behind Automation Anywhere emerged from this belief . If AI and automation could become our technology partners in handling repetitive tasks , we would be freed from mundane work . We could then direct our energy and talent towards meaningful human-driven pursuits . That vision is what led to the creation of Automation Anywhere and it remains at the heart of our mission today .

How does AI help businesses streamline complex processes across the enterprise ?

Every business at its core is defined by its processes and how it serves customers . Whether you ' re a

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