FEATURE: CLOUD SERVICES AND STORAGE though I had considered Infinidat around 2018 or 2019 in a previous role.
The team was deeply committed to the relationship, so I made sure to fully understand what I was agreeing to. I contacted our sales rep and said,“ Please give me the complete picture – I’ m new here, we have other options under consideration and I’ ve worked with many vendors over the years. I need to be confident that Infinidat is a reliable long-term partner.”
John White, COO at US Signal security and services – not infrastructure maintenance. That’ s the powerful value we deliver.
John, what was US Signal’ s criteria for selecting an enterprise storage partner – and why did you ultimately choose Infinidat?
Before joining the team, we had completed an extensive evaluation and deployed various arrays. When I came onboard in July 2023, I received a purchase order worth several million dollars for Infinidat. I was initially cautious since I had no prior experience with their solutions,
I visited Boston for a day to meet the team, focusing on transparency by reviewing support tickets, hardware failures and maintenance. They accessed our systems in real-time and showed me the logged issues, which were a few. This boosted my confidence in their operational efficiency.
I examined their roadmap and SAN architecture, drawing on my extensive storage experience with Dell EqualLogic, Compellent and collaborations with EMC engineers. What stood out about Infinidat was their ability to deliver high-performance hybrid arrays at scale, with impressive IOPS and throughput.
When building our OpenCloud, we hosted a lab bake-off with major vendors, testing scenarios like
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