NEWS
Klearcom powers United World Telecom with AI-driven real-time number testing
Klearcom, a global provider of contact centre testing solutions, has strengthened United World Telecom’ s( UWT) international operations by deploying real-time number testing and assurance, significantly improving service quality and reliability for its global client base.
Founded in 1996, UWT supports more than 8,000 business clients worldwide with VoIP, IVR and call forwarding services. As demand has grown, the company has needed to guarantee round-the-clock support and validate the performance of local and toll-free numbers across multiple regions and time zones. Traditional manual testing often proved time-consuming and vulnerable to error.
Telecom operate with greater agility, scale with confidence, and deliver a world-class customer experience.”
Alain Rodriguez, Senior Technical Support Manager, UWT, added:“ Klearcom’ s automated testing solution has been a real gamechanger for us. It allows us to assess toll-free numbers in an instant, ensuring our clients get the support they need and further elevating the customer experience.”
Through Klearcom’ s AI-powered automated testing platform, UWT now conducts on-demand testing across 100 – plus countries, with real-time reporting on call quality, network performance and IVR functionality. The technology enables UWT to instantly verify toll-free number functionality, ensuring faster issue detection and a more consistent customer experience.
“ Klearcom’ s global testing coverage ensures real-time insights and consistent performance, no matter the market,” said Mark Rohan, Co-founder and Chief Operating Officer, Klearcom.“ By combining automation with deep geographic reach, we’ re helping United World
Mark Rohan, Co-founder and Chief Operating Officer, Klearcom
Nokod Security opens US office in Boulder, Colorado to Support Growing Demand for No-Code Application Security
Nokod Security, the security company for no-code development, has announced the opening of its US office in Boulder, Colorado.
The new location strengthens Nokod’ s presence in North America and positions the company to better serve its expanding customer base in the fast-growing market for no-code and citizen developer application security.
The move comes as demand is surging for solutions that secure business-led application development. security and governance challenges of citizen development,” said Yair Finzi, CEO of Nokod Security.
“ Our mission is to give organizations complete visibility and control over these apps, so they can innovate without compromising security or compliance.”
The Boulder office will be the base for additional Nokod customer success, sales and technical support teams for the Americas, enabling faster response times, deeper customer engagement and a foundation for continued growth in the region.
Nokod Security’ s platform protects against the unique risks of unmanaged no-code and citizen-developed‘ shadow apps’, including security vulnerabilities, externally exposed applications, misconfigurations, weak access controls, and unpatched components that can lead to breaches, compliance violations and operational disruptions.
“ Opening our Boulder office is more than just a geographic expansion, it’ s a commitment to being on the front lines with our U. S. customers and deepens our ability to support them as they navigate the unique
Nokod’ s tools empower security teams to discover, assess, and enforce guardrails on no-code apps developed across platforms like Microsoft Power Platform, UiPath, ServiceNow and Salesforce.
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