www. intelligentcio. com

NEWS: Latest news round-up from across the North America

09

18

CASE STUDY: Carnival Cruise Line partners with DXC Technology to modernize IT infrastructure and enhance guest experience

EXPERT COLUMN: Cybersecurity Awareness Month spotlights need for more proactive measures

18

LATEST INTELLIGENCE: Optimizing UPS Total Cost of Ownership in Data Centers

FEATURE: DCIM and the Gartner Hype Cycle: Why the time to act is now

20

CASE

STUDY

Case STUDY

Carnival Cruise Line has signed a multi-year agreement with DXC Technology to manage and modernize its global IT infrastructure, improving resilience, productivity and the guest experience across its fleet and operations.

Carnival Cruise Line partners with DXC Technology to modernize IT infrastructure and enhance guest experience

D

XC Technology and Carnival Cruise Line, have announced a multi-year agreement to power the cruise line’ s technology infrastructure.

The partnership will support Carnival’ s guest experience across its global fleet as well as its portside and shoreside operations. DXC will deliver scalable IT services designed to enhance operational efficiency, improve employee productivity and ensure a seamless, connected experience for millions of guests sailing annually with Carnival – which pitches itself as the

to delivering on our long-term vision. With them as our trusted partner, we’ re investing in technology that strengthens the foundation of our operations to provide a great experience for our guests across our 29 ships globally and supporting our dedicated team members both shipboard and shoreside.”

Through the partnership, DXC will manage Carnival’ s core IT infrastructure across all operational

CASE STUDY world’ s most popular cruise line. environments including shipboard systems, shoreside

Sean Kenny, Senior Vice President and Chief Information

“ At Carnival, we’ re committed to delivering memorable vacations for our guests and technology plays a offices and port facilities. Using an employee-centric delivery model, DXC will ensure that tools and services are tailored to support both Carnival’ s workforce needs and a consistent guest experience.

Officer, Carnival Cruise Line vital role in ensuring they have the best onboard experience,” said Sean Kenny, Senior Vice President and Chief Information Officer, Carnival Cruise Line.“ The DXC team demonstrates exceptional technical expertise, responsiveness and a clear commitment

Services will include workplace support, IT service management, infrastructure operations and security risk management – all delivered with enhanced cybersecurity, expert staffing, automation support and a scalable model across operations. This approach is

AT CARNIVAL, WE’ RE COMMITTED TO DELIVERING

MEMORABLE VACATIONS FOR OUR GUESTS AND TECHNOLOGY PLAYS A

VITAL ROLE IN ENSURING THEY HAVE THE BEST

ONBOARD EXPERIENCE

14 INTELLIGENTCIO NORTH AMERICA www. intelligentcio. com INTELLIGENTCIO NORTH AMERICA 15

CASE STUDY

Carnival Cruise Line has signed a multi-year agreement with DXC Technology to manage and modernize its global IT infrastructure, improving resilience, productivity and the guest experience across its fleet and operations.

4 INTELLIGENTCIO NORTH AMERICA www. intelligentcio. com