Intelligent CIO North America Issue 62 | Page 3

EDITOR’ S NOTE

Hello and welcome to the latest edition of Intelligent CIO North America.

This month’ s cover story, which can be found on p14, features Sean Kenny, Senior Vice President and Chief Information Officer, Carnival Cruise Line. He tells us how the company is partnering with DXC Technology to modernize its global IT infrastructure, boosting resilience, productivity and guest satisfaction.
Through the multi-year agreement, DXC will manage shipboard, shoreside and portside systems with services spanning IT operations, cybersecurity, automation and workplace support. is a useful tool for separating fleeting trends from lasting value.
Right now, Data Center Infrastructure Management( DCIM) software has reached a critical inflection point on the Hype Cycle: the‘ Plateau of Productivity’. This means DCIM has gone mainstream, and proven solutions are delivering measurable value.
According to Gartner, DCIM has reached a turning point by achieving its place on the Plateau of Productivity.
If you’ ve been waiting for the right time to consider DCIM software, this is it, says Herman.
Kenny says the collaboration strengthens Carnival’ s technology foundation, enabling smoother coordination across its 29 ships and shoreside teams.
DXC President Chris Drumgoole adds that the goal is to minimize disruptions and deliver complete operational confidence for Carnival’ s workforce and guests.
Looking ahead, both companies see opportunities in Edge Computing, automation and sustainability, laying the groundwork for smarter, more personalized guest experiences.
The technology is ready. The business case is strong. And the organizations that act now will be the ones that operate more efficiently and intelligently going forward, he says.
Don’ t forget, you can stay informed with daily news updates on our website, where we bring you the latest insights and developments from the world of business technology. I’ d like to wish you a productive and successful month ahead. Please enjoy this issue and take your time to explore the articles. See you next time.
For data center operations, timing is critical. As Herman Chan, President and CEO of Sunbird Software, notes on p24, the Gartner Hype Cycle
Mark Bowen Editorial Director
www. intelligentcio. com INTELLIGENTCIO NORTH AMERICA 3